CenturyLink CDN Solutions Architect in LONDON, United Kingdom
CenturyLink at http://www.centurylink.com/ (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
The CDN Solutions Architect will utilize both technical and business acumen to gather and understand a prospect's business and technical needs to effectively communicate CenturyLink’s value proposition and appropriate solutions. This fast-paced environment requires a high-energy individual with the ability to handle multiple accounts simultaneously.
The Solution Architect will be responsible for the technical aspects of the sale – requirements gathering, technical proof of concept (POC), and assist with solution deployment then after on boarding will work closely with customer all along his customer life cycle to ensure Growth, Retention, Customer Satisfaction
This position has the unique opportunity to work with multiple customer environments. Solutions Architect will work with sales reps to understand customer requirements and determine the technical fit of CenturyLink's services through conference calls, site visits, presentations, technical evaluations, and implementations.
The Solutions Architect will also interface with Product Management and Engineering to help guide product direction based on client feedback and competitive research.
Technical point of contact and customer facing (for account management)
Detect any opportunity to grow
Provides technical insights to grow the business
Prevent any potential technical issue
Build strong relationships with customers
Support Account Directors and Sales Overlay teams from day to day activities to account planning and mapping.
Recognized as a trusted advisor, thought leadership
Media (and web) expert
Strong expertise in all internet technologies
Expert in video: from acquisition to delivery
Expert in HTTP/HTTPS, all web servers, web development languages, Network and Protocols, DNS, HTML5, HLS, HDS, DASH, H264 and HEVC, content protection.
Deep knowledge in browsers, encoders, players technologies
Desirable Experience :
Experience working with customers in the following verticals - Technology, Gaming, E-commerce, Financial, Media/Entertainment. Social Media is a plus
Experience of the telecoms industry products and services (Internet Transit, VPN, Transport, etc.) would be a plus
- The ideal candidate should have a background in content delivery networks, mainly from the media, broadcast, gaming, telecom industry segments
Bachelors or Equivalent in Engineering General or Physics
Alternate Location: UK-London-Fleet Place
Requisition #: 206995
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know
We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/