CenturyLink SALES PROCESSING SPECIALIST I - EMEA in WARSAW, Poland
CenturyLink at http://www.centurylink.com/ (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
The Sales Processing Specilist I is responsible for customer engagement to identify and capture all requirements to enable correct first time order submission onto various systems and submitting the requirements to downstream delivery teams to action.
Data gathering: Collate all specific data from SE/AD/Customer to ensure all data is available. Validate the data against product and systems and undertake
Quoting: Quote across all products using the various quoting tools including IFO and Scenario Manager to ensure complete per product specification.
Order submission: Determine the correct order provisioning system(s): EON, Pipeline, Clarify, R4 and/or Swift. Configure the requirements to ensure
Customer engagement: Implement calls directly to the primary point of contact for order creation and submission to capture, verify and validate
Work in progress: Manage WIP from Power BI. Ensure progress is maintained within the relevant systems associated to SLA/SLO’s.
- Level 5 / Foundation Degree Business Studies or IT
Alternate Location: PL-Warsaw-Warsaw
Requisition #: 220736
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/